Atlassian Training

Atlassian Training.pdf

Atlassian Training

Togetha offers Atlassian-certified training for teams of all sizes through public or private sessions.

As an Authorised Atlassian Training Partner, we provide accredited, instructor-led courses across Asia‑Pacific for 5–10 participants.

We can also create fully bespoke training packages capable of accommodating any group size.

Public Sessions

Flexible and accessible Atlassian Certified training that pairs expert tuition with diverse experiences from other teams and industries.

Public sessions deliver the full range of Atlassian-certified courses, covering everything from service request management to automation to big‑picture strategic planning.

Perfect for:

• Individuals seeking actionable insights and fresh perspectives in a community‑focused environment.

Private Sessions

Focused Atlassian Certified training for your team only, where shared goals and real workflows shape the learning experience.

Private sessions deliver the same Atlassian-certified courses as the public ones, but with your needs and priorities at the centre of all discussions and activities.

Perfect for:

• Teams wanting to strengthen their collaboration and upskill together in a team‑focused setting.

Bespoke Training

A fully customised training programme specially designed for your organisation, which dives into the challenges and opportunities unique to you.

We’ll start with a detailed analysis of your training needs, then craft a programme to deliver the right skills, in the right way, to the right people.

This can include:

• Online or in‑person tuition

• Custom‑built learning resources

• Ongoing support

Perfect for:

• Organisations seeking high‑impact training that can scale to any number of participants and deliver precisely targeted results.

How are Togetha’s Atlassian training courses delivered?

Tailored to different needs and budgets, our Atlassian training courses include:

• Expert instruction

• Live demonstrations

• Interactive activities using web‑based lab instances

Most of our courses are currently delivered online.

Courses are in English, but we can organise training in other languages, including Mandarin, Cantonese, and Korean.

Atlassian-certified courses we incorporate

The following courses are developed and maintained by Atlassian for its training partners.

Have a look to see what training your users would benefit from.

Beginner Level

• Jira Essentials Certification Prep Class
  Prepare for the Jira Essentials certification by learning core Jira concepts, navigation, and best‑practice usage aligned to Atlassian University outcomes.

• Jira Essentials with Agile Mindset
  Learn Jira fundamentals while understanding how agile teams plan, track, and deliver work using Scrum and Kanban practices.

Intermediate Level

• Managing Jira Projects
  Configure and manage Jira Software projects, including settings, permissions, and issue structures, to support scalable team delivery.

• Plans in Jira Software
  Use Jira plans to coordinate work across multiple teams, visualise dependencies, and track progress toward shared goals.

• Realising the Power of Reporting & Dashboards
  Create meaningful Jira reports and dashboards to track progress, surface insights, and support data‑driven decisions.

• Jira Automation
  Automate common Jira actions to reduce manual work, enforce consistency, and improve team efficiency.

• Getting More from Jira Workflows
  Design and enhance Jira workflows using statuses, transitions, and rules that better reflect real‑world processes.

• Atlassian Service Request Management Essentials
  Learn how to manage service requests in Jira Service Management using portals, queues, SLAs, and request types.

• Atlassian Incident Management Essentials
  Understand how to manage incidents effectively in Jira Service Management, from prioritisation through to review.

• Managing Jira Service Projects
  Configure and manage Jira Service Management projects, including portals, workflows, queues, and permissions.

• Asset Management Essentials in Jira Service Management
  Learn the fundamentals of asset and configuration management using Assets in Jira Service Management.

• Confluence Administration
  Administer Confluence by managing spaces, permissions, templates, and governance to support collaboration.

• Managing Confluence Spaces
  Organise and maintain Confluence spaces to ensure content is structured, secure, and easy to find.

Advanced Level

• Jira Administration – Part 1
  Learn core Jira administration concepts including projects, issue types, workflows, fields, and permissions.

• Jira Administration – Part 2
  Build on foundational admin skills with advanced configuration, governance, and scaling techniques.

• Advanced Asset Management in Jira Service Management
  Design and manage advanced asset schemas, automation, and integrations for enterprise service management.

• Atlassian Cloud Organization Administration
  Manage Atlassian Cloud at the organisation level, including users, security, access, and app governance.

Atlassian certifications

Some of our training programmes equip users to earn Atlassian certifications.

These certifications:

• Validate your knowledge of Atlassian apps

• Support career advancement in project and service management

Book or plan your Atlassian training

If you'd like to:

• Join a public course

• Organise private training for your team

• Talk to us about a bespoke programme

Please contact our team through any of these channels.

We look forward to discussing your specific requirements.

Atlassian Training FAQs

Is a Jira certification worth it?

Yes. Atlassian and Jira certifications demonstrate proven, job‑ready skills with Atlassian tools and show employers that you can streamline workflows, improve collaboration, and help teams scale.

Atlassian‑certified professionals stand out to employers because hundreds of thousands of organisations use Atlassian tools.

Atlassian certifications are also good for teams as a whole, because they help everyone stay aligned on agile standards, best practices, and collaboration frameworks.

Aren't Atlassian Learning courses free?

Atlassian Learning does offer a number of its courses for free.

However, these are self‑paced, on‑demand tutorials.

The courses we offer are much more in‑depth, instructor‑led Jira classes with:

• Live demonstrations

• Hands‑on activities

• Focused support designed to help you apply your knowledge to real‑world business scenarios

Do Atlassian certifications expire?

Yes. An Atlassian certification is valid for 24 months.

There are two paths to renewing a certification:

1. Retaking the exam, or

2. Earning continuing education (CE) units by completing a course and/or participating in Atlassian events.

Togetha’s training programmes can help you whichever path you choose.